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FAQ
What materials are used for your artificial trees?
Our artificial trees are made with natural solid wood trunks, high-quality artificial leaves and durable materials. The combination of real wood texture and realistic craftsmanship creates a natural appearance suitable for various commercial spaces.
Can you customize artificial trees according to our requirements?
Yes. We specialize in customized artificial trees. Customers can customize the size, tree shape, trunk style, leaf design and overall appearance according to their project requirements, or provide drawings and reference pictures.
What is the minimum order quantity (MOQ)?
Our MOQ depends on the product size, design and customization requirements. Please contact us with your project details, and our team will provide the best solution.
How long does production take?
As our artificial trees are mostly customized and handmade, production usually takes around 30–45 days depending on design, size and order quantity. We confirm the exact delivery schedule before production.
Are your artificial trees easy to install and transport?
Yes. Most large artificial trees are designed with a detachable structure, making transportation and installation convenient. Each part is carefully packed with protective wooden frames for international shipping.
What is the difference between solid wood trunks and fiberglass trunks?
Natural solid wood trunks have unique wood grain and natural texture, making each tree more realistic and premium. Fiberglass trunks are mold-made and more uniform. Our solid wood trunks provide a closer connection to nature and a higher-end visual effect.
Are your wood materials from precious tree species?
No. Our natural wood trunks are not made from precious or protected tree species. The materials mainly come from fruit trees and naturally available wood resources.
Can your products be exported internationally with relevant documents?
Yes. Our artificial trees can be exported worldwide. We have rich experience in international trade and can provide the necessary documents for export and customs clearance.
